Adult and Child Protection
An understanding of best practice in safeguarding vulnerable adults and children, applicable legislation and guidance, signs and indicators of abuse and how to respond to concerns.
Care at Home Services
Care at Home Services gives clients the option to stay at home with support tailored to meet their needs.
A care plan sets out what the care and support needs are of our clients, how their needs will be met, and what services we provide for them. Individuals are given the opportunity to be involved in their care plans.
Career progression normally involves moving into a different type of role within the same industry, different setting, or to a role with more responsibility and seniority.
Behaviour that may cause harm to the person or to those around them. It may include aggression, self-injury or disruptive or destructive behaviour. Many individuals may have lived experience of trauma, domestic abuse, and/or mental health issues, which makes it difficult for them to be able to communicate well and build trusting relationships.
Social care services that can help you live a full, independent life and to remain in your own home for as long as possible.
Enhancing People’s Quality of Life
Quality of life is the satisfaction of a person’s wellbeing and happiness, or lack thereof. Including physical, social, and emotional aspects. One of the core aims of our work is to improve this as best we can for the people we support.
Employability refers to the attributes of a person that make that person able to gain and maintain employment. At Step Up, we work with young people in our care on their employability, to boost their chances of finding work and living independently.
A process wherein the information of a person’s care is passed to another professional. You may prepare or receive hand-over notes about a person that you support.
Health & Social Care Standards
This illustrates how all health and social care services should operate and what to expect. Everyone involved must adhere to these standards.
Housing support is help that is provided to someone to manage on a day-to-day basis whilst they are living in their own home in the community.
An environment where everyone in the community can feel comfortable, respected, supported, and equal.
A person who acts as a single point of contact for an individual, helps coordinate care and personal support plan.
The characteristics of a person’s home life. This can include aspects of social, cultural, and religious activities, as well as basic needs such as housing conditions.
This involves a person working without any close or direct supervision. As a support worker, you may often have to work independently or undertaken certain activities by yourself.
Manual Driving Licence
A full UK Manual Driving Licence covers both types of car transmissions (manual and automatic).
National Care Standards
A guideline across the nation on how to operate towards meeting the needs of those in care and with high-quality. This provides information for potential situations and kept up to date.
On Call Responsibility
The responsibilities placed on a worker when a schedule is unpredictable. This involves the ability to carry out work duties with very little notice, this could be at evenings or on weekends.
When making decisions around someone’s care, you may be asked to take part in the decision making process. We also encourage our supported individuals to take part this process to have their voice heard.
Personal Support Plan
A Personal Support Plan (PSP) identifies the supports and services that are necessary for the supported individual to achieve independence and personal fulfilment. This is tailored to the individuals own needs and requirements.
Protecting Vulnerable Groups Scheme – The PVG Scheme is for people doing ‘regulated work’ with children and protected adults. A PVG certificate contains all unspent and certain spent conviction information. It also contains any other non-conviction information that the police or other government bodies think is relevant.
The ability to write reports and present information to a high standard. Someone will have good reporting skills if they can produce high quality reports, that include key information, organised in a clear structure.
As a support worker, you will be required to regularly write reports to feedback and record key information on the young people we support. Reports normally include specific information and evidence and are presented in a standardised format.
A work shift (or work shifts): to work in turns, to work at different times on different days, to not work from 9-5 or in a standardised pattern.
Young People are Step Up’s main client group, these are people aged 16 to 25.