A typical full-time support worker will work 5 days a week and have 2 days off, based on a rota. As we support our service users 24/7, the shifts are variable and therefore you would work a mixture of day and back shifts.
For example, one example of what a working week could look like:
All our support workers do On Call responsibility where it is done on a rota basis. On Call is during the night starting from 2300 hrs and ends on 0800 the following morning, 7 days a week. The On Call set up is
You will always know which weekends you have as time off, and which ones you will be working. All Support Workers belong to a weekend team, and your team will have one weekend on and one weekend off on a rolling basis.
If you are working at the weekend, you will receive two non-working days during the following week.
The shift times are variable, for example, you could start at either 0700, 0800, 1200, 1600 or 1730 hrs, with the last shift ending at 12 midnight.
A typical weekend shift could look like:
We use annualised hours, which gives you the financial security and stability of a regular salary.
The hours we work spread across the whole year and therefore the number of hours you can work from week to week can vary. One week you might work 35 hours and the next you might work 40 hours. You would be paid as though you had completed 37.5 hours in each week. This means that your salary will be paid in equal installments across the year, regardless of whether one month you have worked less hours than the target amount. However, it is the Area Service Manager’s responsibility to ensure that by the end of the year, you have worked the same number of hours as you have been paid for.
These are 37.5 hrs per week from Monday to Sunday.
We aim to circulate rotas a month in advance to give a reasonable amount of time to plan your life outside of work.
Occasionally rotas may need to be changed depending on service needs, but these circumstances are rare.