Company FAQs

Step Up is a limited company operating in Falkirk, Stirling and Clackmannanshire, offering a range of bespoke person-centred care services to Young People and Adults.

Step Up provides 24/7 housing support and care at home services for young people and adults in their own homes.

Step Up is registered with the Care Inspectorate to provide services people over the age of 16 who may be at risk of becoming homeless, and adults who have mental health issues, physical disabilities and older adults living in their own homes.

Step Up has its head office at Lock 9 Cottage, The Maltings, Falkirk FK1 5BW. We also have an office in Alloa.

Please see our contact page, here!

Step Up is usually accessed through a referral from Social Work, or Throughcare or Aftercare Teams.

Step Up is registered with the Care Inspectorate (Provider number SP2013012130) to provide both Housing Support and Care at Home for people aged 16 and over living in their own homes.

You can view our most recent inspection report here.

Step Up’s management system is ISO:9001 certified by a UKAS affiliated inspection body. Step Up regularly seeks feedback from its service users and other stakeholders, and is committed to proactively seeking continuous improvement opportunities.

Step Up is a Living Wage employer, and is accredited by the Living Wage Foundation.